FAQ
1, Check the catalog on the left of the home page and browse our models. If there is a model you want, you can send us a screenshot or SKU, and model number to (There are too many pictures of the watches for me to upload them all, so if you don’t find a model you like, please contact us on Whatsapp or email and we will check if the model is available.) :
Whatsapp: +44 7591 629102 (SCGTIME)
2, For the same model, we will recommend a different grade of watch according to your budget or requirements, and choose the right shipping channel and complete the final offer.
3, Choose your preferred method of payment, PayPal（F&F）, bank transfer, Western Union。
4, Once your payment is done, you will get an notification from us that your order has been verified.
5, Based on our order volume, we may normally need 1-7 business days to do quality control and handling before we deliver your order. As a result, you will get your actual order QC pictures and videos.
6, Check it and grant us approval, or you can request other specific things if you need.
7, We will start your delivery upon your approval.
8, Delivery time depends on logistic company and shipping method you have choose. Ordinary logistics, the transportation time is 15-20 days.
Fast logistics, transportation time in 5-7 days.（It’s related to your country）
9, Your order is fully trackable, we will give you tracking number. Please remember, sometimes it will need 1 or 2 days for tracking number to be in the tracking system. Please note that triangular shipment may need a couple of days for traceable on the system.
10, Track your order and wait your order arrived.
11, Contact us if you have question regarding your delivery status.
Noted that only FF acceptable, no goods and service, please write your whatsapp number or email on PayPal before you pay, then I will know it‘s you.
2,Bank Transfer
3,WesternUnion
You can do the transfer directly on Western Union official website with your debit card or credit card in some countries, or you need to go to the local Western Union agent personally and do the transfer. Please note that we can only receive USD and EUR by Western Union, so please remember to put USD or EUR only as our payout currency and the amount should match your
order bill.
We take full payment before sending you QC.
2, If the watch is detained by customs or lost, we will resend a new watch or refund.
3, Our customers have 1 month from the point of shipment arrival to tell us if there are any defects with your watches. We will give to the makers to repair your watch free of charge so you need to ship it back to us. Shipping cost to us will be on you the customers. Then when repair is done, shipping back to customers will be on us. Repair timeframe can take up to a month.
If it’s outside the 1 month period, customers can still ship their watch back to us for repair but there may be repair cost. Also, both way shipping costs will be on customers.
Parts aren’t exchangeable and refundable (unless there’s a mistake on our part).
If you choose UPS or Fedex, there will be additional costs incurred.
2, Most countries will arrive in 5-15 days, individual countries in 20-30 days.
3, Please advise the full address, name, telephone number and zip code of the country.
Warning!!! : Please double confirm your shipping address and make sure it’s correct(Street, City, State, Postal Code and Country), if package can’t deliver because of wrong one of these we don’t provide any warranty for your order and you will lose money. Hope for your understanding.
Please note that sometimes the tracking record will show that the parcel has been returned to shipper or confiscated by customs, please do not worry and contact the seller who will take care of everything.
2, Logistics status website: 17track.net